fha mortgage loans, local mortgage broker, midwest family lending

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About Midwest Family Lending Corp

Helping You Navigate the Mortgage Loan Process

It's been more than 20 years since we started a mortgage company with purpose and promise.

We started in the lending business in 1996 to make a positive impact within the communities we live and work. To start, Midwest Family Lending decided to say yes. Yes to dreams. Yes to goals. Yes to possibilities.

We're confident that with our years of experience in home lending, whether it be purchasing a new home or refinancing your existing home, we can help ease your financial needs and make your dreams possible.

We believe that our dedication to continuous improvement allows us to stay on the leading edge of mortgage lending. We have access to the most innovative and flexible programs in the industry, so you'll get a solution that works specifically for you. Although programs and products are important, we also understand that you're looking for a company to trust when you're making important decisions about your mortgages.

Mission Statement

"We do what it takes each day to create another customer for life."

"Customer for Life" Philosophy



Midwest Family Lending’s goal is to create "Customers for Life", not simply close loans. In most cases, your home loan is one of the largest decisions you will ever make. Therefore, why would you work with someone you do not trust? We believe that each transaction is an opportunity to show the customer that it is possible to trust the individual as well as the company with whom you are doing business. The following items discuss how and why we operate under this philosophy.

Why we strive to create a "Customer for Life" during every transaction:

  • We believe this is the key to long term success in our business.
  • This is our "Career", not our "Job". The difference will be obvious.
  • We believe in relationships, not transactions.
  • We believe that the best way to grow the business is through repeat and referral business.

What we do to create "trust" or a "Customer for Life":

  • We educate our borrower. The better informed you are, the better decision you make.
  • We personalize the transaction. We meet with our borrowers, not just talk to them over the phone. During this meeting, we seek to understand not only their mortgage needs, but other important needs as well. This allows us to help them create a short and long term roadmap for their situation.
  • We "ask", we don’t "tell". We seek to understand the borrower’s needs. We never assume that we know what is best for the borrower.
  • We never tell our customers "No". If you don’t presently qualify for the loan you desire, we will present you with a roadmap to achieve your home ownership goals. We call it our "Don’t Give Up" program.
  • We always escort, we never point. We will take the initiative to handle whatever possible to make your transaction as stress-free as possible.
  • We communicate. You will always know the status of your loan as well as the terms and conditions. To better stay informed, please fill out the two communication methods below.

By following the philosophy listed above, we believe that each customer will not only get the home loan they desire, they will also gain a trusted advisor for future mortgage needs, whether they be their own or a friend’s or family member’s.

"Sound mortgage advice from your trusted advisor."

Testimonial

"We appreciated that Mark took time to explain the different options to us as first time homebuyers. He gave us tips about making an additional payment each year and spoke with us about tax credits. He finds out what you already know by asking you questions and then helps you without making you feel unknowledgeable. We were very satisfied with the service. We plan to refer Mark to family and friends that are looking to purchase or refinance."
Kelsey & Eric B.