Don't just take our word for it...
Our goal is to provide service that makes our customers a customer for life. We are pleased to hear any feedback they have for us.
This is our second time dealing with Mark and we wouldn't think to go with anyone else. He is always professional, prompt, and incredibly educational. There are never any surprises with Mark, as he always goes the extra mile to provide us with the best service possible. He has a way about him that set us at ease. When he says he will get something done, you can be guaranteed that it is taken care of. We honestly can't say enough good things about Mark. He is the reason we keep coming back!
Jean took time to explain so much to me as a first time single home owner. The entire process went so smooth thanks to Jean and her professional way of dealing with everything. There were no surprises because Jean kept me in the loop the entire time. THANK YOU JEAN for making our dreams come true!
"Molly was very interactive with me during the whole loan process, she made herself available for any questions that I had, which was great!"
"Jason was always there to answer questions and kept me informed throughout the whole process."
All my questions were answered and everything was explained so that we understood the whole process. As first time home buyers not knowing what to expect or how the home buying process worked it was nice having someone there to walk is through it. Charlie was more than helpful with getting us approved!
"Jason was very responsive and explained everything very well. My down payment was a little tricky so Jason was able to work with us to get everything done right."
We appreciated how much Sara was willing to meet with us either on the phone or in person. She was a knowledgeable and caring person to help us without first home mortgage loan. Even though I had a million questions she actively listened and explained her answer.
She is a magnificent person and I would love to share with family and friends our great experience with her. I definitely gave her a hug before we left the lawyers office signing for our house and thanked her for keeping this mortgage process smooth.
Josh and Laura
Mark was beside me every step of the way! He answered every question every time. Mark also had me budgeting ahead and over so that closing wasn't stressful as a first time home buyer. I'd recommend him to all first time home buyers!
"Smith/Brandt Home Mortgage Consultants are a great resource for anyone ready to buy a new home! They were there to answer any and all questions before and after closing. They made the home loan process smooth, painless, and easy to understand which was greatly appreciated being a first time home buyer! Thanks again to the both of you for all of your help and guidance!"
We LOVE the new place and we couldn’t have gotten this house without you. Thank you!
Jane and Joe
Jane & Joe
"Sara made the process easy and she is very helpful. She was always available to answer our questions."
We both like so personable Linden was he was easy to talk to and ask questions. He gave us all the needed information as well as help the process go smooth for us.
Being a first-time homeowner we were little nervous but Charles made it so easy, he took care of everything!!!We were so impressed on our first meeting, he explained the whole process listed out the thing we needed and that is it. From the beginning to the closing he was always there for us. My wife and I are so grateful to Midwest family lending and Charlie.
Sara was very helpful and knowledgeable. Our interest rate was competitive and she provided excellent service and developed a relationship with myself and my husband."
"Derek and Chelsea made everything easy to understand. Answered all our questions. Made our closing go smoothly considering all the hurdles they had to jump for us."
I appreciated most that the mortgage was approved ! Seriously, Midwest Family Lending was a blessing right from the start. I am so happy and lucky that I was referred to MFL. Sara kept me informed and was a pleasure to work with from day one when I was still living in NY. She walked me through everything and was ALWAYS available.
"Eric made himself very available. He answered all our questions promptly, professionally and was very kind all along the way. His experience spoke volumes as he was a great guide for helping us become first-time homeowners."
As a first-time homebuyer, it was great having Charlie walk me through the entire process and keep me posted on what was needed and when. He was always available to answer any questions that I had. I appreciated him planning for worst case scenarios so there were never any surprises and I appreciate him finding the right mortgage for the amount I wanted to pay each month.
"Mark was very informative and walked us through the whole process."
"Charlie was available at all times regardless of the need. Whether big questions about the process, or smaller inquires about his expert opinions, he was there for us. As first time homebuyers, this was critical to our comfort level. I also appreciated his prioritization of providing an educational experience as well - we learned a lot!"
"We recently had the opportunity to work with Kim at Midwest Family Lending to purchase a home. The people at Midwest were courteous and friendly. The housing loan was handled in a professional manner. The people were fast and competent. My husband and I had been through some hard times and did not believe that we could get funding for a home. Traditional banks had turned us down, refusing to even work with us. Kim at Midwest Family Lending not only looked at us, but did get us the loan for a home that we can now call our own. We are referring any friends, acquaintances to Kim at Midwest Family for home loans. Thank you for all your help."
You have been awesome to work with from the beginning and between you, mike, and holly, this whole process has really been quite easy. I would imagine that is not the case for everyone so again, thank you so much for being so helpful each and every step of the way.
Ryan and Kelsey
"Sara was helpful, encouraging and thorough. I had unexpectedly been notified the rental house I was in would be sold. I had no idea if I could even qualify for a mortgage. Sara was amazing. She had such an great attitude. When I wasn't hopeful, she always was. She worked so hard to find the best fit for me from a financing standpoint. She was patient with all my questions and thoroughly explained everything. There were no surprises. So very grateful to have found and worked with Sara Fuller on this loan. She is outstanding!"
Sara made everything absolutely seamless. From the start to the very end, she was an absolute rockstar.
Molly was extremely helpful and available to us to walk us through each part of the process. She went above and beyond. I’ve bought two houses before and couldn’t tell you the names of our loan people. Molly was unforgettable with her customer service.
"Josh and Eric were great to work with. As first time home buyers, it was no understatement to say we 'knew nothing' about anything involved with the home buying process. Josh was always a phone call away for all of our questions. At one point during the process Josh said to us, 'everything is taken care, just sit back and relax!' He was right! We got into our first home much easier and cheaper than we anticipated. We are very pleased with the entire process and would highly recommend using Josh and Eric when buying a home!"
Bryant & Tayli
Josh had a quick response time, he is down to earth, honest and knowledgeable. Our home buying experience was pleasurable."
We liked that Mark was able to meet us in Creston for all the paperwork. If we had any questions he answered them in a timely manner.
"Charles was very confident in setting up our loan and saved us from having to move. He is great in helping to get a mortgage loan. We are pleased he helped us through our loan. If I had questions Charles was very helpful in answering them. Charles attended the closing, at the closing Charles and his lawyer informed us of the forms we were signing and any questions were answered then. Thank you for helping so much."
Coleen & Alva T.
"I appreciated the amount of professionalism, knowledge and customer service I received, I felt that Kim listened and truly understood my needs. I think Midwest Family Lending Corp is a small company that really takes care of their customers and that is one of the reasons I liked it so much. I have already referred family and friends to Kim. She is wonderful."
Midwest Family Lending was always on top of all the paperwork and never made us feel any concern or question was unwarranted. They followed us every step throughout the process and everyone was just super! Mark Engleman is truly a great asset to Midwest Family Lending!
Jane & Gerri M
Linden was awesome to work with and made us feel important and hopeful right of the bat. Unlike banks or other lenders, he made us feel comfortable and good about the position we were at. He made this process so easy for us! I will definitely recommend him to others so they can have as easy of a process as we did.
"Mark always kept us informed during the process on how things were going. If there were any issues/concerns, he took the time to call me to let me know. If I know of anyone looking to buy or refinance I would refer them to Mark. He is very friendly and was willing to work with me and my realtor."
"Josh got us approved for a VA loan quickly and our loan could be closed quickly as well! Other places had given us the run around and taken days to get back to us. Our experience was great and that can be hard to find these days!"
"Linden is experienced, efficient, and explains everything in an easy to understand way."
"I appreciated Eric's professionalism and promptness. He answered my questions promptly and I always was confident he was taking care of me!"
"Sara took the time to meet face-to-face with me and answer any & all questions pertaining to our situation."
"The friendliness of the staff and everyone involved is second to none. Everything happened very easy and painless throughout the whole process."
"Jean and everyone there helped us get through the process, even when there was problems. Jean made sure everyone was up to date and pushed things through. The whole process couldn't have happened with out Midwest Family Lending."
"We appreciated that Mark took time to explain the different options to us as first time homebuyers. He gave us tips about making an additional payment each year and spoke with us about tax credits. He finds out what you already know by asking you questions and then helps you without making you feel unknowledgeable. We were very satisfied with the service. We plan to refer Mark to family and friends that are looking to purchase or refinance."
Kelsey & Eric B.
He is a great guy with a great personality and did anything needed to satisfy me and get done what needed to get done. Whether it was meeting me somewhere that was more convenient for me or just getting me a few things that were less of a challenge for him to do. He is also very open minded, explained all the scenarios front and back and explained to me all the pros and cons that could appear to whichever road we went down.
"Sara was kind, informative, and respectful of any questions that I had regarding the process."
I would absolutely refer anyone thinking about buying a house to Charlie! When we bought our first house, we were 21, and no one would give us the time of day for considering buying a house. My dad referred us to Charlie and we won’t go anywhere else, ever. Thank you!
Linden was very professional, knowledgeable, efficient, patient and personable. All of these qualities played an important part of processing and closing the loan. Linden was great through the whole process of working with me, to working with the real estate company, and other offices involved. I know the seller’s real estate agent was rude and hard to work with at times. It was unfortunate that Linden had to deal with it but he handled the situation professionally. Also, I was gone 95% of the time traveling for work while buying the home. Linden was great about working with me while I was away and helped keep things moving and organized. It was greatly appreciated.
"MFLC is a wonderful company and their willingness to take our call or help out at the drop of a hat was amazing! I love how they provided such organized and thorough documents that told us step by step what would happen! Very efficient!"
Greg & Allie C..
"It was my first time buying a house, so I asked a million question, and I'm sure needed quite a bit of hand holding throughout the process. Mark did an amazing job of keeping me informed, advising me of next steps, etc. The whole process seemed really smooth."
"We appreciated how hard Charlie and his team worked so hard to help us out and was able to always get a hold of Charlie for any questions."
"I don't have enough great things to say about Midwest Family Lending, the process was stress free, Josh went above and beyond for us to reach our home ownership dreams. He put us on the right path to get us where we needed to go and was there every step of the way as a great resource of information. We can't thank him enough!"
"I appreciated how much Jason cared to make the whole transaction smooth and easy. He did an amazing job."
"Sara was the most helpful and nicest person to work with. She was always willing to help us with ANYTHING we needed. Very highly recommended!"
The SmithBrandt team was very patient, helpful with explaining terms of everything for first time home buyers. They have great service in terms of patience and helpfulness. There is a "family" feeling as opposed to a big business feeling."
Ian & Madison C.
"Jason was VERY prompt about getting forms to us and replying to all of our questions that we had."
Charlie made the process of buying and selling from 1500 miles away comfortable and manageable. He kept our stress levels down and confidence high. He was always pleasant to engage with.
"We really appreciated Sara's accessibility. She always responded to our questions or concerns even during what we would of considered off hours."
Mark & Nancy H.
appreciated the ease in moving the process of how organized Mark was and respectful of my time. The most AWESOME part was the savings I received from the refinance, YEAH!!!!!
"Sara was fun and personal to work with, she is very competent and knows the business very well. Additionally, if I had a question she needed to research, she did research fast and followed up like she promised. "Say what you are going to do, then do it!' is important to me."
I liked Linden's fast professional service. Linden was quick to take care of business. I couldn't have found a better person to deal with A++
"I appreciated the detailed communication and the high quality of customer service provided throughout the process. Jason was very accommodating."
"I very much appreciated Midwest Family Lending walking us through all of the steps we needed to take along the way. For us much of the process was like a foreign language and they helped lead us and teach us along the way. Appreciate their experience and industry knowledge, which In an industry like real estate with many types of loans, potential issues with property, the city or county and financial institutions, and many other matters that can crop up, makes this so important. The wealth of experience that Midwest Family Lending has is very much needed to see complex situations/ projects through to completion. Highly recommend!"
"Josh and Eric are tremendous guys to work with. They let you know exactly what is needed and do the legwork so you don't have to. The stress of purchasing a home is lessened when you have experienced and intelligent people assisting you. Thanks again for making our experience easy, and I look forward to doing business again in the future."
"Jason is a man of integrity, he's knowledgeable, professional, and very reliable.. He is also very personable and he explained questions we had."
I am a lender at a bank but we don’t offer long term fixed rate home loans. Mark took care of everything just as I would have for one of my customers!
"Sara Fuller was an AMAZING assistant throughout the entire process. She was very patient with me, answered my questions, was available via cell phone whenever I had questions or concerns. I built a relationship with her. She was amazing!"
Mark was very personable and always had my husband and I's best interest in mind. He was also very quick with responses to any questions we needed and always one step ahead which made him very prepared. Our whole process went very smoothly. He also made us feel like actual people and not just another loan/sale.
My home buying situation was unique, but Kim never batted an eye or made me feel uncomfortable. She made sure I understood each step in the process and worked with me to get everything pulled together."
"I appreciated the personal feel that Derek cared about the house I was getting and myself. He always responded as fast as he could."
"I just wanted to take the time to write and let you know what a miracle worker you are. I never thought in a million years I would get approved to purchase a home but you did it and what a tough job you had. You came through for me and never gave up and I wanted you to know that I am truly grateful. Now I have a place that I can call my own for my daughter and me. Kim, I tell everyone I talk to if they are looking to refinance or purchase a home to call you and you'll get the job done. Thank you so much."
"Eric was attentive to all my questions and concerns and provided answers in a manner in which I could understand.
He sent friendly reminders via email to keep me posted on where we currently stand within the loan process and in the same time kept me accountable for the items that were required for myself to help keep the loan process moving."