No matter how easy or challenging your situation is Charles is the best! He listens is thorough and wants to do the best he can for your financial future. We found ourselves dealing with many unusual situations during the loan approval process and Charles ended up finding us the best case scenario locking us in for some incredible savings. Once we were approved the buyer of my other home couldn't get any other bank to take the time they needed to straighten out years of overextended loan activity and bad records that was preventing him from obtaining a new loan. Charles got involved and not just by email. He wasn't afraid to pick up the phone and demand action where it was due. He finally got other financial institutions to write letters and clear activity and obtained a loan for them. What he accomplished in a relatively short period of time was amazing and we were able to meet our purchase agreement closing timeline and now have our dream home! Would and do recommended him to anyone I can."